Relationship Counselling OnlineLogo

Relationship Counselling Online


Welcome to Relationship Counselling Online

Kate Heavey - BACP Accredited Psychotherapist and Counsellor. Qualified in Individual, Couple, Marriage and Two's Counselling. Specialties - Relationships, Alcohol Addiction, Loss / Bereavement and Single-Session Therapy. Online Zoom, Skype and Telephone Therapy in the UK + Worldwide.


First session for individuals - complimentary

First session for couples/twos - £40 (due to pre-assessment work)

Sessions thereafter:-

Individuals – £60

Couples – £80

Trainee Counsellors - £45

Employee Assisted Programme:-

Bupa, Aviva, AXA and Vitalityhealth

My core training is the Clarkson Five Relationship Model which is a relational integrative model.


Payment is by BACS and is payable before your session.


Cancellation inside of 48 hours - full payment due.

Relationship Counselling Online
Relationship Counselling Online

Online Appointments

Online appointments on a Monday between 8am and 7.30pm and a Thursday between 8am and 2pm + 5pm and 9pm (UK time).

My work spans across different countries, cultures, walks of life and age groups (adults 18+).

I work with expats, individual and couples, living in Dubai, Abu Dhabi, Malaysia, Singapore and Europe (to name a few) and I am very familiar with working with cultural difference being appreciative of how isolating it can be for British Nationals abroad.

Note: I offer online Zoom and Skype counselling and psychotherapy in all locations except America and Canada (due to local licensing laws).

Cautionary note: Even though I am registered and qualified in England any counselling work we do is subject to Laws in the country in which you reside at the time of receiving your therapy.

Face to Face Appointments

I also offer face to face appointments from my home in Alfold (Surrey / West Sussex borders).

Please go to Harmonious Counselling for details of available face to face appointments.

Click here for a map of the area that my home office is situated in.

Relationship Counselling Online
Relationship Counselling Online


Online relationship counselling can bring questions up regarding trust, confidentiality and communication which are all normal questions to ask.

If you have a question which I have not answered anywhere on this website, please feel free to contact me.

Am I the right counsellor for you?

Choosing the right counsellor for you is a very important step in your healing journey. There is research that shows that the relationship built between client and therapist is one of the most important factors in a clients' healing process. My personal view is that if you initially feel relaxed enough with me to talk about the small stuff then you will be able to talk about the big stuff.

How long will counselling / psychotherapy take?

This really does vary. If you are coming for a ‘quick fix’ and are very self-aware it could be you enter counselling in a whirlwind and leave when the whirlwind has passed without wanting to look into how the whirlwind was created or how to re-build the aftermath. For others, they will come in when the whirlwind is in full swing, want to look at how it occurred and find ways to, as much as possible, stop it happening again.

Experience informs that individuals generally stay longer than couples; individuals stay from six weeks to years whilst couples average 6 months to 18 months. Whatever the client, there is an open-door policy to return (subject to availability).

Counselling and psychotherapy is about building a relationship which gives you, the client, safety, security and consistency; it can be a relationship for life.

Is it weak to attend counselling or to need help with relationship?

Absolutely not! This can be a pre-conceived judgement you place on yourself or that you feel society places. It takes courage and strength to reach out and say that something about how you are living is not working for you.

Are sessions confidential?

The great thing about private practice, which Relationship Counselling Online is, is that no-one gets informed of you attending unless you want to tell them* (see note below). What this means is that your doctors, insurance, etc. will not know you have sought counselling. So, for example, if you feel you are using alcohol inappropriately, have suicidal thoughts, etc. then it remains your choice as to who you tell.

Limits to confidentiality

There are a few laws which over-ride confidentiality (terrorism, drug trafficking and money laundering) so if I was told about any of these I would have to breach confidentiality.

If you were to disclose in any of your sessions a situation where you, or someone around you, are at risk then I may have to over-ride confidentiality yet I would always endeavour to talk to you about this first.

As an ethical BACP accredited member, I have supervision every 3 weeks and so I may, if appropriate, mention you by Christian name in my supervision.

*Employee Assistance Programmes may have different confidentiality so you would need to check with your own insurance company.

Couple counselling…. one screen or two?

It is advisable that if you are in couple counselling that you are in the same space as this replicates face-to-face therapy. This is for several reasons:-

1. So you get a true sense of what the other person is feeling.

2. To be able to experience one another’s body language.

3. To enable grounding together at the end of the session.

4. To be truly ‘in’ the couple experience together.

Of course, we do not live in an ideal world, so two screens will always be better than none if this is the only way you can have counselling, i.e. if one of you is working abroad.

Why are there no testimonials on this website?

Because I believe in the confidentiality of every client I work with and that your experience is unique for you. For me, to say to a client/clients’ at the end of their therapy ‘could you give me a few words about our work together to use for marketing’ feels very inauthentic and ‘me’ centred rather than ‘client centred’ and that is not who I am.

Get in touch

If you would like to enquire about a weekly appointment, please fill in your details here and click 'send message'.

Alternatively, you can call, text or WhatsApp 07941 305511.

If I am not available, please leave a message and I will get back to you as soon as I am able.

Please know that my email account and voicemail are password protected and only accessible by me.

Note: If your telephone number is unfamiliar to me, and you do not leave a message, I will not call you back as I am unaware of your individual situation.

I work in Private Practice Monday – Thursday and I will get back to you within these times.

A quote for reflection....

"A man's real education begins after he has left school. True education is gained through the discipline of life".

Henry Ford

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